About Us
Company BackgroundAllState IT Pty Limited (formerly know as DPI) is a fast growing,supplier of high quality, brand name computer products.
AllState IT is a wholly Australian owned family company, established in 1993. From our office in Pymble, New South Wales, we market and distribute leading edge technology, computer software, hardware and peripherals throughout Australia.
Since its establishment, the Company has maintained rapid growth showing itself to be a dynamic and significant force in the Australian computer industry.
Through its close working relationships with vendors such as Microsoft, Hewlett-Packard, Lexmark, Lenovo, IBM, and Toshiba, AllState IT is actively involved in leading edge computer products and applications. With a customer base that includes major corporations such as Toll Holdings, International Power, Booz Allen, Pernod Ricard, Carl Zeiss and Coates Hire, AllState IT has grown into a company providing a complete range of computer systems, software licensing, communication and networking equipment.
AllState IT offers high quality products direct from the manufacturer to you. There are no added costs like warehousing, administration or commissioned sales people.
AllState IT Sales/Marketing PhilosophyAllState IT's commitment to its customers has always been to supply the highest quality, brand name computer products and peripherals direct to the medium business, corporate and government markets.
AllState IT has achieved consistent growth in its customer base and sales volumes by applying simple sales philosophies:
- AllState IT views itself as an "IT Broker"; our role has been to supply our customers with the latest price and availability on all leading brand name products. Our customer base has come to expect quotations to be turned around within 30 minutes and deliveries effected overnight.
- Keeping our customer base up-to-date on new product releases is largely done via our frequent fax/email broadcasts and direct mail campaigns to over 4,000 IT managers around Australia.
- AllState IT's new e-commerce web site dpi.com.au provides our customers with accurate and timely information about AllState IT's product range, pricing, stock availability and promotions. Customers can use dpi.com.au to check order status, modify account details and order a selection of over 20,000+ products online.
- AllState IT's uncomplicated approach has enabled it to secure a customer base of over 450 corporate customers who have repeatedly shown their satisfaction with AllState IT's commitment to service and pricing.
AllState IT offers high quality products direct from the manufacturer to you. There are no added costs like warehousing, administration or commissioned sales people.
Responsive service
AllState IT is a dynamic user of innovative systems. Our technology-based sales approach offers our customers personal service with speed, efficiency, and value for money.
When you contact AllState IT - via phone, fax or e-mail, you can always reach the person you need to talk to within minutes of calling - there's no waiting.
All warranty/support calls are automatically forwarded directly to the manufacturers end-user support numbers.
Fast, reliable deliveryThe AllState IT sales team acts immediately on your requests. We're happy to provide a quote or information on current products. Your orders are confirmed instantly via fax or email. Many products will be on their way the same day that you place the order. All orders are tracked from the time they leave the manufacturer until they arrive at your door - wherever you are in Australia.
Keeping you informedAs a AllState IT customer, you'll be kept up to date on products, pricing and what's new in IT. Our fortnightly faxes and mailings let you know about new releases of leading brand products and services, offer special deals, and help you stay ahead of the competition.
E-commerce made easyAllState IT offers a full e-commerce facility for your convenience. Orders can be placed via our web site through our interactive log-in page. Simply make your choices from our full product range and your order will be processed in the same way as fax or phone, with full security. Our on-line facility includes software licensing with various options available on-line to suit your company's IT policy.
Our clientsAllState IT's customer base includes major corporations such as Federal Express, J. Walter Thompson, Orlando Wyndham, Pepsico, NRMA, Mannesmann Demag, Hong Kong Bank and the Department of Fair trading. | | | 'In an emergency I know I can pick up the phone and get someone from AllState IT. If they don't have the goods, they find someone who has. For those last minute requests - I want it now regardless - AllState IT always provides what we need'
David DeSavi
Orlando Wyndham Group |
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